Q: Is shopping on Toyster.sg safe?
A: Yes it is. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Q: Why has my order been cancelled by the Management?
A: Toyster.sg has the right to cancel any orders. Probable reasons could be due to inavailability of stocks or incorrect pricing of a particular product. Please contact us immediately if your order has been cancelled and we will be more than happy to assist you in any way we can.
Q: How long does delivery usually take?
A: Usually it takes 1 - 3 working days for items to be delivered. However, there are cases where certain products have to be specially ordered as we do not have stock of it. In that case, the delivery time would be longer up to 5 - 7 working days. Customers will be notified if there is any delay.
Q: How to apply Discount Code?
A: Click "Discount Code" for more details.
Q: How to apply store credit for the purchase?
A: Click "Redeem Points" for more details.
Q: What is cash reward program?
A: Click "Cash Reward Program" for more details.
Q: TOYSTER SG Membership
A: Simply SIGN UP for a free membership. Enjoy up to 10% off regular priced items for all purchases made at TOYSTER store and online. Discount is not applicable for all nett priced, special offers and items on consignment. Earn and redeem cash rebates. Share with your friends and receive rewards for your referral.
Q: How customers find the referral link?
Click on "Cash Rewards" at the left bottom.
Once your log in to the account you will have the option to generate you own referral link by clicking on ‘Get Your Link’ inside the widget:
Once generating the link, you will be able to easily copy the link and share on social platforms or send to friends.